Consulting Services

At the Center for Connected Health, we know how to harness technology to transform care. Since 1995 we have put that knowledge, our resources and our innovative thinking to work for our clients.

Our unique and in-depth experience, combined with the unmatched resources available at the Center and within the Partners HealthCare network, enables us to deliver expert opinions and assist clients prepare their products and services for integration into the healthcare delivery system.Consulting_photo1

Our experienced clinicians and technologists are skilled at working seamlessly with patients and providers to determine potential use cases, identify usability challenges and opportunities, and evaluate technology and workflow issues in medical settings and in the home.

We continue to demonstrate how the right technology, in the right patients’ hands, in the right setting, can have a profound impact on care and quality of life.

"Working with Partners was invaluable to our product development and marketing teams. Partners provided an extremely extensive competitive and technical evaluation of our product where every detail of the offering was examined and critiqued. They provided pragmatic, actionable feedback that was well grounded in market realities. Our product development lead said that it was the most thorough and rational product critique he’d ever seen."

- Liddy Manson, President, BeClose



Connected Health Consulting Services: 

  • Advisory Services

    Strategic, business and/or market development advisory services. These engagements may be short‐term or a longer term relationship.

  • Program Development
  • Product Evaluations and Expert Reviews

    Product evaluations may include identifying usability challenges and opportunities, use case development, or workflow evaluations in medical settings and in the home. We may also convene patient and/or clinical end‐users or experts to provide feedback and insights on your product or service.

  • Red Team Review
  • Feasibility TrialsConsulting_photo3

    Feasibility trials involve piloting your product or service in areal‐world setting, possibly in patients’ homes or clinical settings. These trials may measure clinical outcomes, in addition to providing valuable learning relating to usability, reliability, identifying use cases, support requirements, and workflow issues.

  • Clinical Trials

    Corporate‐sponsored clinical trials are led by our experienced research team and principal investigator. All aspects of the trial, including IRB review, study design, recruitment, implementation, evaluation, and publication are managed by this team.
     

Sample Recent Projects:

  • Product Evaluation: Innovative new device aimed at improving medication adherence for complex regiments

    Our work with the developer helped answer the questions:
    -  How will this work inside a patient's home?
    -  Will the operational support model scale?
    -  Are there any usability or user support concerns?

  • Product Evaluation: Prototype bluetooth USB device and software platform enabling data upload from the home

    Our efforts focused on:
    -  Assessment of technology reliability and usability
    -  Identification of influential factors for further product design

  • Clinical Trial: Medication reminder device

    Corporate‐sponsored trial of a medication adherence device. The Connected Health team designed the protocol, recruited over 120 subjects, and completed the data analysis to evaluate clinical outcomes. This study is currently in publication review.

For more information, contact:

Kurt M. Glacy
Consulting Account Manager
kmg89@partners.org
Tel: 617-724-3152

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