The Future of the Hospital
Friday, March 17, 2006
| Joseph Coughlin
Healthcare, as we know it today, is built on centuries-old processes that deliver specialized knowledge, practice, and care. These processes were developed at a time when knowledge was difficult, if not impossible, to access and distribute. Furthermore, delivery of care was limited to specialized facilities, such as hospitals. The introduction of increasingly affordable and ubiquitous computing power and related information communications technologies is changing the face of the modern healthcare enterprise and, more specifically, the large modern hospital. Are those changes, which are spurred on by the new connectivity promised in this world of technology-enabled “connected health”, improving on the hospital’s role or causing it to evolve into something very different than it is today?
The explosion of new technologies is pushing the delivery of care to the workplace, home, and perhaps soon into mobile environments. Connected health applications, such as telemedicine, offer more than just a “lean” way to manage large groups of patients. They are creating a market for a new lower cost health professional that touches the patient in a virtual sense. The availability of these technologies and services, coupled with demographically driven urgency and a growing consensus for change, will transform the role of the hospital from a human-based care center to a technology-based information virtual care hub.
While many are looking to the new technologies of connected health to improve health care, history suggests that this may be the beginning of a new world of healthcare, complete with new roles, different institutions and players, and a reallocation of power, costs, and benefits. In this world, connected health may be a better way to conduct the business of health. However, as we celebrate the introduction of such technologies one must ask -- will the inherent changes that accompany the "electronification" of healthcare yield a new cost and time efficient information provider or, instead, will they render the modern hospital obsolete?