The Future of the Hospital

Friday, March 17, 2006  | Joseph Coughlin


Healthcare, as we know it today, is built on centuries-old processes that deliver specialized knowledge, practice, and care. These processes were developed at a time when knowledge was difficult, if not impossible, to access and distribute. Furthermore, delivery of care was limited to specialized facilities, such as hospitals. The introduction of increasingly affordable and ubiquitous computing power and related information communications technologies is changing the face of the modern healthcare enterprise and, more specifically, the large modern hospital. Are those changes, which are spurred on by the new connectivity promised in this world of technology-enabled “connected health”, improving on the hospital’s role or causing it to evolve into something very different than it is today?

The explosion of new technologies is pushing the delivery of care to the workplace, home, and perhaps soon into mobile environments. Connected health applications, such as telemedicine, offer more than just a “lean” way to manage large groups of patients. They are creating a market for a new lower cost health professional that touches the patient in a virtual sense. The availability of these technologies and services, coupled with demographically driven urgency and a growing consensus for change, will transform the role of the hospital from a human-based care center to a technology-based information virtual care hub.

While many are looking to the new technologies of connected health to improve health care, history suggests that this may be the beginning of a new world of healthcare, complete with new roles, different institutions and players, and a reallocation of power, costs, and benefits.  In this world, connected health may be a better way to conduct the business of health.  However, as we celebrate the introduction of such technologies one must ask -- will the inherent changes that accompany the "electronification" of healthcare yield a new cost and time efficient information provider or, instead, will they render the modern hospital obsolete? 

 

Member Comments


I am a big fan of massaging the scenario that says that eventually the hospital will be a highly diminutive version of what we know today. The connected health initiative focuses mostly on the medical management of chronic illness and how to better care for these patients in a non-hospital environment. We should also be following innovations in surgery that will allow the movement of that discipline out of the hospital. We see that in some sense already with the movement toward minimally invasive surgical procedures of all types. All that is needed is the next innovation in anesthesia to allow more effectivce conscious sedation and the free standing surgical suite will rapidly become a reality.

Joseph Kvedar

Director
Center for Connected Health

Joseph C. Kvedar, M.D., is the Founder and Director of the Center for Connected Health, applying communications technology and online resources to increase access and improve the delivery of quality medical services and patient care. Dr. Kvedar is also a board-certified dermatologist and Vice-Chair of Dermatology at Harvard Medical School. In his role with the Center for Connected Health, Dr. Kvedar launched the first physician-to-physician online consultation service in an academic setting. He is also leading important research into novel approaches for connected health in a variety of medical specialties, including post-operative care in the home, wound care, and remote monitoring of patients with chronic diseases. Dr. Kvedar is a past President and member of the governing Board of the American Telemedicine Association (ATA). Dr. Kvedar is also Chair of the American Academy of Dermatology (AAD) Task Force on Telemedicine. Dr. Kvedar is internationally recognized for his leadership and vision in the field of connected health and the application of communications technologies to improve healthcare to patients. Dr. Kvedar is co-editor of a new book, Home Telehealth, which was published in May 2006. He is a frequent lecturer and has authored over 60 publications on telemedicine and connected health. In 2003, Dr. Kvedar was honored by the New England Business and Technology Association for his extraordinary leadership in the field.

 

Posted by: Joseph Kvedar
3/21/2006

 

I believe that the scenario you suggest will render the hospital "emergency room" to be used only for "emergencies" like car accidents - incidents that cannot be anticipated.

With basic RPM there is already a 63% decrease in emergency hospitalizations. Just stepping on a weight scale every day that transmits one data point, allows a remote algorithm to see a sudden jump in weight, alert a nurse to put a patient on a diuretic days before heart failure. This will continue until there are only a minor fraction of chronic conditions that ever get to an actute stage as they will be spotted days, weeks, even years in advance and corrected before the patient needs to be hospitalized.

This will free up resources at hospitals to do preventative work, therapeutic work and "maintain health" not just "fix you when you are broken".

Andrew Behar

President
VivoMetrics Government Services

Founder of VivoMetrics, maker of the LifeShirt. Our slogan is Continuous Ambulatory Monitoring The LifeShirt is an FDA cleared comfortable garment that monitors respiration, ECG, activity, posture, temp and other parametrs continuously for pharma, health care, military, and first responders. Continuous data stream is either logged or transmitted wirelessly. more on www.vivometrics.com

 

Posted by: Andrew Behar
3/28/2006

 

Andrew, What is "basic RPM?"

Daniel Davis

CEO
Interactive Care Technologies

long history of clinical informatics, web-based telemedicine, technology enabled chronic care management.

 

Posted by: Daniel Davis
3/29/2006

 

I found it...Remote Patient Monitoring. Here in Honolulu, we have been some experience with "technology enabled chronic care mangement" using a team of docs, nurses, home care givers and RPM plus video house calls to manage very ill patients in home quite successfully...chronic vents, ALS, CHF, severe Parkinson's, severe hyponatremia, dementia, behavioral disorders, wounds, etc. Hospital days are a small fraction of what was expected.

One of my concerns is that proper use of RPM, video house calls, and related telecare technologies require very astute clinicians. The problem solving is different than in the usual medical center setting...more probabalistic...more benefit/cost assessment. I am not sure that current clinical training is preparing new clinicians to best use these tools. Any thoughts on how the clinical decision and management processes are different in the telecare setting than in conventional in-office encounters?

Daniel Davis

CEO
Interactive Care Technologies

long history of clinical informatics, web-based telemedicine, technology enabled chronic care management.

 

Posted by: Daniel Davis
3/29/2006

 

Daniel, "Very astute clinicians" In my experience of providing behavioral mental health care both conventionally (face to face) and remotely (telemental health), I find that telemental health assessment forces me to be more attuned to what the patient is saying and my assessment skills need to be clearer and more direct. I do think it requires someone who has excellent assessment skills. As we move into this area of providing medical and mental health care remotely it is imparative that our educational systems or added training provide these tools for the next generation to come.

Kathlene LaCour

Owner/Partner
Interface Consultation Services & Counseling Connections

Counseling Connections is an online professional counseling service. Craig Judd and I, two Master’s prepared Psychologists developed Interface Consultation and Counseling Connections with more than 40 years of clinical behavioral health experience. We are providing telemental health triage for a large community mental health center. We both have extensive mental health experience in outpatient community mental health centers, inpatient psychiatric services, outreach community-based counseling, providing educational trainings, organizational and administrative services to health care providers.

 

Posted by: Kathlene LaCour
3/29/2006

 

As a Home Care provider the idea of "connected health" gives me hope that we can all treat the patient in concert, rather than as isolated entities based on where we meet the patient in their health/illness continuum. A connected health approach involving RPM will allow each clinician access to the patient's medical history and current medical information enabling us to intervene "in time" to prevent unnecessary hospitalizations and ED visits. Using the skills that we as home care nurses have developed in assessment, teaching, and appropriate early intervention we have embraced telemedicine as part of our toolkit, helping us meet the needs of our patients while dealing with the capacity issues that the current nursing shortage has created. I believe that we will always need hospitals to treat the acutely ill, or those patients with chronic illnesses who have acute exacerbations, but will no longer require hospitals to treat chronic medical conditions. A team approach which includes physicians, nurses, and therapists, all using the appropriate technology, will allow us to care for the patient in the location which is best suited for the patient.

Kathy Duckett

Director of Clinical Programs
Partners Home Care

Kathy Duckett has more than 20 years experience all aspects of home care, starting as a home health care nurse to nursing supervisor, Area Director of Clinical Services for Los Angeles county, Regional Director to her current position with Partners Home Care in specialty clinical program development. In addition, Kathy won the 2004 Best How To article from the American Association of Health Care Editors and has authored numeous articles for nurses, physicians, and patients.

 

Posted by: Kathy Duckett
4/3/2006

 

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