Impediments to Technology Adoption
Monday, September 25, 2006
| Neil Wasserman
The adoption of the technology for connected-health is one element of deeper changes in the care model, which will require cultural and behavioral change on the part of all players – patients, providers, payers, and policy makers.This cultural context implies a set of risks for technology adoption.This forum will address the factors that encourage or obstruct the implementation of connected-health technologies. These would include:
- Behavioral changes required of patients and other users
- Social and cultural factors that affect adoption (e.g., iPod model of diffusion)
- Design factors in technology and process
- Sources of inertial resistance
- Strategies for reducing implementation risks
There is a well-developed literature on technology adoption from a diverse set of disciplines -- economics, anthropology, cognitive science, and business management. In addition to putting forward some pithy ideas on technology adoption, I hope that the forum participants can point the community to helpful references on work that has already been done in this area so that we can reuse rather than invent.