Connected Health and the Medical Home: Savior or Distraction?
Tuesday, May 27, 2008
| Joseph Kvedar, MD
About the author - Joseph Kvedar, MD is the Director of the Center for Connected Health.
The concept of the advanced medical home has made the headlines lately. The concept is not new – it was first introduced by the American Academy of Pediatrics in the 60’s – but the time is right for increased attention and a fresh look. Why? The growth in chronic illness and the follow on demand for care has brought our current, office-based fee for service primary care system to its knees. All would acknowledge that a new care delivery model is needed, but there is disagreement on the fine points.
For instance, the employer/payer community has been desperately trying to solve the problem with disease management and wellness programs for the past 10 years or so. They’ve had limited success, and largely been ignored by health care providers. As we are starting to see the second generation of reimbursement models designed to improve quality and control costs (e.g. pay for performance), providers are finally getting engaged in the dialogue and they have embraced the medical home as their answer to managed care, cost pressures and the like.
The good news is that physicians are entering the dialogue of population management, payment reform and the next generation care models. It’s taken them a long time to get involved. The less good news is that the medical home, per se, is not a terribly innovative concept. It doesn’t fundamentally change the way health care is delivered. And keep in mind that primary care docs have, for some time, suffered a terrible “Avis/Hertz” complex, vying for the attention of those who set reimbursement policy. They legitimately feel underpaid and overworked, so you can bet any solution they back will involve better reimbursement for primary care.
The medical home, as envisioned in several available white papers, promotes the concept of team care and coordinated care. As a patient, imagine that, when you have a question or concern about your care, there is a specialized member of the team (dietician, fitness coach, nurse, NP, PA) to assist you. This sounds terrific, but an excellent monograph by Paul Keckley suggests that to implement the medical home in this fashion would require an up front investment of $100,000 per doctor and an ongoing increase of expenses by $150,000. This is clearly not feasible in today’s cost containment climate.
Most writings on the medical home emphasize the care team and refer in passing to the idea of monitoring. Our work at the Center for Connected Health suggests that the emphasis should be in the other direction; for the right patients, instituting the use of monitoring and messaging technologies with proper integration to providers will result in improved population management, take some of the burden off of primary care physicians and keep costs in check. So perhaps the right concept is the connected medical home. I am interested in your thoughts on this.